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Feature Requests
483

Roadmap

Under Review

Pause Call Recording
Feature Requests
Warm Call Transfer (speak to other advisors before transferring)
Feature Requests
Team-Specific Manager
Feature Requests
Customizable Notifications for Advisors
Feature Requests
Adding @Mention to Ticket
Feature Requests

Planned

Click on Notification to Open Ticket
Feature Requests

In Progress

Advisor X-ID signup
Feature Requests
Stop moving closed tickets to the top. Highlight tickets with messages that haven't been seen.
Feature Requests
Call Recording Accept/Decline Option
Feature Requests
Draft Messages
Feature Requests
Option to schedule sending for messages
Feature Requests
Bold Lines with New Chat Updates
Feature Requests
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