“In Office / Out of Office” Toggle
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Logan Ungleich
It would be incredibly helpful to have a simple “In Office / Out of Office” toggle within the platform. When set to “Out of Office,” it could automatically suppress non-critical notifications, messages, and phone calls—especially to mobile devices—without requiring manual adjustments to app or phone settings.
As someone who manages multiple teams, I often receive a high volume of notifications throughout the day. When I'm away from the office, I don't want to be overwhelmed by non-urgent alerts. However, if a support ticket or task is marked “Critical” and assigned to me, I would still want to be notified immediately. For any lower-priority items, they could simply queue until I’m back “In Office.”
This kind of toggle would make a big difference in maintaining work-life balance while still staying responsive to true emergencies.
A
Amanda Kyle
This is a brilliant suggestion!!!
T
Tim Winter
As someone who does a lot of our training for ExpertConnect, not having this toggle disrupts every training session. Right now the only way to avoid calls being actively routed to me is to close ExpertConnect, which I obviously can't do while showing people ExpertConnect. Sometimes it's ringing the entire session with the number of teams I'm on.
S
Stefan Peter