Change ring tone
M
Meghan Fisher
Merged in a post:
Expert Connect ringtone when calling on mobile phone
G
Gerd Keiser
Until recently, the ringtone on cell phones was different. It was easier to distinguish which group was calling. The Expert Connect ringtone has recently become the standard iPhone ringtone. This must be adjustable again in order to distinguish between calls!
S
SCOTT WELLBROCK
Need to be able to change ringtones on transfers. Mechanics have to leave phones at there desks while working to prevent damage to phones.
M
Meghan Fisher
M
Meghan Fisher
Merged in a post:
That calls have a different ring tone
K
Kyle Bosomworth
When these calls are coming to our personal phones they have to have a different ring tone because I have been waiting for a call when we are open on Saturday or on my day off and my phone rings so I answer it to find it being a customer and then have to tell the customer to call back because I'm not at work, not very good customer service!
B
Byron Blanchard
Would like to be able to choose ringtone for ExpertConnect. Absolutely hate it being the same as my personal ringtone. Thanks
Byron Blanchard
K
Kaitlyn Valdes
Ability for Manager to set different ring tones for different teams.
A transferred call having a different tone, or a specific ring tone would be extremely helpful to our Advisors.
K
Kaitlyn Valdes
Some Advisors do not receive or there is a lag in receiving the notifications of a call being transferred.
L
Lynne Morton
Ability to have different ring tone for live transfer calls
Payton Douglass
G
Greg Carlson
This would be very helpful to recognize the the Last Caller and or a Priority Custom Routing.