ability to answer calls with the ear bud or headset | Voters

ability to answer calls with the ear bud or headset

Mike Kubczak

Would like to have the ability to answer calls with the ear bud or headset rather than have to run back to the computer. log in at times, before being able to actually answer the call.

April 2, 2024

Meghan Fisher

Merged in a post:

We need to be able to pick up calls from bluetooth devices

Manuel Pataca

We want to pick up calls from the application from the headphones without having to go to the computer.

February 21, 2025

Jordan

There is no setting in ExpertConnect that allows headset control. No matter what site settings are allowed, there is no way to answer calls by pressing a button on the headset device. We use ring central for our current VOIP phones, there is a setting in there that allows headset control. I have attached an image of that setting. Please make this quality of life feature available.

Jack Samways

i have a blutooth headset that works the call button when seperately connected to phone but using google chrome and expert connect will not allow the pick up/ end call button to work

Scott Hamilton

This does not work when using the phone instead of the computer

Josie Bowman

Mike Kubczak You can set your default audio preference in your User Profile, including Bluetooth headsets. If you don't set a default device, ExpertConnect calls will ring into whatever your computer's audio preference is set to.

Jiří Švastal

Josie Bowman Hello, I think this is not about ringing sound but about picking up a call.