ExpertConnect
Create
Log in
Sign up
Roadmap
Feedback
Feature Requests
Changelog
Boards
Feature Requests
Powered by Canny
Feature Requests
What features should we add?
Details
Category
Showing
Trending
Sort
Trending
Top
New
Filter
Under Review
Planned
In Progress
Complete
posts in
All Categories
All Categories
Web (553)
Ticket Dashboard (134)
Ticket Details (152)
Contacts Page (31)
Calls Page (27)
Broadcast Page (20)
Insights Page (34)
Manage Page (68)
Payments Page (11)
Admin Page (4)
User Profile (15)
Mobile (76)
Advisor X-ID signup
Don't require a phone number to sign up new advisors. We use our X-ID's to log in, why can't we just use those to add new advisors to our teams. This would allow any Dealership employee who isn't issued a company phone to sign up without using their personal phone number.
2
·
in progress
37
Draft Messages
The ability to craft a message and upload supporting documentation without having to send to the end customer until you're ready. One specific use case might be when a technician is working a job then they could build that message with supporting documentation and send everything all at once.
2
·
in progress
16
Bold Lines with New Chat Updates
Would be helpful to bold the ticket line on the web dashboard when there is new chat activity, similar to the mobile app, instead of the "New" chat bubble. This would only clear after the advisor clicks into the ticket.
7
·
in progress
97
Option to schedule sending for messages
I think it would be a good feature to add a way to schedule sending for messages for employees who work after hours. That way when doing quotes or hauling reminders for the next day they can be prepped and set up for a scheduled time.
1
·
in progress
17
Powered by Canny