Viewing Replies by Message
b
bruna.wust@outlook.com
I would like to suggest implementing a feature that allows you to view customer responses linked to specific messages sent via WhatsApp.
Objective:
Facilitate the monitoring of interactions, allowing you to quickly identify which message the customer is responding to.
Additional suggestions:
- View the response linked directly to the original message
- Visually highlight when there is a response from the customer
- Allow filters for answered/unanswered messages
- Integration with full conversation history