Use POPS data to upload to EC customer profiles via ops center for non-connected machines
D
Des Carroll
It would be great to see Deere use our POPS data to populate our organisations EC contacts profile back through operations centre. This way when a customer phones in and a ticket is created, their legacy machines come up on the dropdown list of machines with last known machine hours, engine serial number, VIN etc. This could help with Deere trying to achieve their 1.5 million connected machines goal.
D
Des Carroll
could also be linked to machine configuration specs.