Text Tone Alert | Voters

Text Tone Alert

Vanessa

Is there any way to add a sound when receiving a text notification like we do with phone calls? Sometime I don't see when a customer has responded to a text if my ExpertConnect App is not constantly on my screen.

July 16, 2025

Lance Gipson

We use the phone app and it would be nice to have a different notification sound for text messages verses the regular notification sounds. Being able to assign different sounds within Expert Connect would be great.