Option to schedule sending for messages | Voters

Option to schedule sending for messages

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ANDREA PICCO

I think it would be a good feature to add a way to schedule sending for messages for employees who work after hours. That way when doing quotes or hauling reminders for the next day they can be prepped and set up for a scheduled time.

December 4, 2024

Ian Zimmerman

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complete

Hi all. We released this feature to production yesterday. If you go into tickets you should now see a new calendar button next to the message send button. 
When selected you will see some pre-set options and then there is also an option to do a Custom option. Once scehduled the message will appear in your All Activity as a Scheduled message. The options on a scheduled message are to Edit that message, Send Now, or Delete. 
NOTE - A scheduled message will be visible on Mobile but can not schedule a message on mobile or take action on a scheduled message.

Ian Zimmerman

Thanks again for your input and support in voting for the scheduled messages feature. I’m excited to share that it has just been released to our production environment—currently behind a feature flag.
This means we can enable it by request for any organization that would like early access. This rollout is considered beta, so it’s limited for now, with a broader release planned for early November.
The only thing we ask in return is your feedback as you use the feature—what’s working well, what’s not, and anything you’d like to see improved.
To get it turned on for your organization, simply reply to this thread or email me directly at zimmermanian@johndeere.com, and I will follow-up with instructions.
Looking forward to hearing what you think!

Ian Zimmerman

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in progress