Message Templates
M
Michelle Anningson
Having the ability to have pre-loaded message templates that fit dealers business and customer needs. This allows dealers team members to communicate consistently and more efficiently with customers. This would support parts, service and sales initiatives with customers.
J
Josie Bowman
Merged in a post:
Message Templates
Bobby Sullivan
Would be nice to be able to add templates in for text messages and email.
A big advantage for the system would also be the ability to set a message for a future date to ask for a Facebook or Google review.
M
Meghan Fisher
Merged in a post:
Message templates (much like the Work Order Notifications templates).
Chad Beasley
Having the ability to pre-load message templates that fit dealers business and the dealer's customers' needs. This would allow the dealer's Advisors to communicate consistently with the same messaging whether it be for Winter Service programs, Fill the Shop, Parts order completion, etc. with customers. This would also afford dealers the ability to consistently market to our customers with a more personal message leveraging the EC tool!