Enhancement to Mark a Notification as Unread like Outlook | Voters

Enhancement to Mark a Notification as Unread like Outlook

in progress

Marcy Petersen Porter

The notifications are great with the red number highlighted to see that a reply has been received. Can an enhancement be to make an option as mark unread like outlook if you accidentally click on it, so the assigned agent sees the notification as unread?

June 17, 2025

Madelyn Johnson

Merged in a post:

Better display of new comments on messages

Holly Jones

My website dashboard does not always show replies to messages I have sent. It leaves customers unanswered, and makes large-scale messaging projects difficult.

A day ago

Madelyn Johnson

marked this post as

in progress

Karen Moszkowicz

this is one of my major complaints, probably TOP complaint

Karen Moszkowicz

and put new messages at the top, like Outlook, please