Enhancement to Mark a Notification as Unread like Outlook
complete
I
Ian Zimmerman
marked this post as
complete
We are excited to introduce the concept of a Read and Unread tickets within our web and mobile applications!
- This is on a personal level so what is Read/Unread for one will not be the same as another.
- With this also comes the ability to filter all Unread tickets to easily see what you might have missed.
- There are two different places you can manually mark a ticket as Read or Unread. In the Actions area on the dashboard and you can also do this in bulk by selecting the tickets and the dropdown for Bulk Actions.
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I
Ian Zimmerman
Heads up everyone!
Next week (Dec. 17th) we’re rolling out a new feature centered around the concept of Read/Unread tickets. Stay tuned for more details!
M
Madelyn Johnson
Merged in a post:
Better display of new comments on messages
H
Holly Jones
My website dashboard does not always show replies to messages I have sent. It leaves customers unanswered, and makes large-scale messaging projects difficult.
M
Madelyn Johnson
marked this post as
in progress
K
Karen Moszkowicz
this is one of my major complaints, probably TOP complaint
K
Karen Moszkowicz
and put new messages at the top, like Outlook, please