Editing messages that have already been sent
b
bruna.wust@outlook.com
I would like to suggest implementing a feature that allows editing messages already sent to customers.
Objective:
Enable the correction of information after submission, ensuring more accurate communication and avoiding rework.
Additional suggestions:
- Visually indicate that the message has been edited
- Keep change history (edit log)
- Avoid the need to send multiple messages to correct the previous one
- Allow editing within a time limit (ex: up to 10 minutes after submission)
- Synchronization with WhatsApp, respecting platform limitations