Draft Messages
in progress
I
Ian Zimmerman
The ability to craft a message and upload supporting documentation without having to send to the end customer until you're ready.
One specific use case might be when a technician is working a job then they could build that message with supporting documentation and send everything all at once.
I
Ian Zimmerman
in progress
M
Meghan Fisher
Merged in a post:
request for an auto save to be added in expert connect when a ticket is being made. We had a tech in the middle of making a ticket and wi-fi went away. He needed to completely star t over. Some other platforms have an auto save so this does not happen.
D
Duane Derick
Hayden Kitching
As well as having the ability to set a date that the message will send on.