Could you add the feature of importing *.ics files directly into the ring schedule ?
Danie van der Westhuizen
We have 8 technicians that take turns handling calls on our Precision Ag call center. Each day there is another technician on call center duty. It would make it a whole lot easier if I was able to import an *.ics file directly to create the ring schedule each month for them as their leave dates etc. makes it complicated.