Bring back the ability to attach emails to tickets. | Voters

Bring back the ability to attach emails to tickets.

Jeana C.

Bring back the ability to attach emails to tickets. In past before spring update we could drag & drop an email into tickets and it would save as an attachment. After spring update the ability was lost and ability hasn't been restored yet.

September 5, 2024

Dan Cibulka

Agree. Had a Bid Award Letter sent as verification of transfer and the email did not attach to EC ticket and with no indication that there was an attachment, making the user rely on the email inbox which is contrary to EC management of tickets.