We’ve enhanced how ExpertConnect manages audio during internet based voice calls on iOS, bringing the app in line with Apple recommended practices and the smooth audio behavior users expect from leading calling apps.
These updates are all about delivering a more consistent, predictable calling experience when using wired headsets, wireless devices, Bluetooth accessories, or CarPlay. Whether audio devices are connected, disconnected, or switched midcall, ExpertConnect now responds with greater reliability, making inapp calls feel more seamless than ever.
To validate these improvements, the team tested the updated audio handling across a variety of commonly used devices, including:
- Apple wired headsets
- Apple AirPods
- Apple CarPlay
- Parrot C300 MS V1.24
- Jabra Evolve2 65 Flex
- Several generic accessories
These tests helped confirm that audio routing and device switching behave as expected during active calls.
While these updates significantly improve overall audio consistency, they are not intended to resolve every possible calling or audio issue across all devices and scenarios.
