We are excited to introduce a new feature in ExpertConnect that enables dealers to create teams without phone numbers, known as subteams. This functionality was designed to empower dealerships to maximize their utilization of ExpertConnect without requiring customers to remember additional phone numbers.
Subteams have the flexibility to utilize the phone number of any other team within the company's account, enabling them to be highly versatile and fulfill various functions. Please read this help article for more information.