ExpertConnect will include a brand-new Read/Unread feature designed to make ticket management easier and more intuitive.
What's Changing?
- No more guessing which tickets you've already checked
- Just like your email inbox, open a ticket and that marks it as read.
- Return to your Dashboard and only unread tickets will stay highlighted.
This simple update means you can quickly spot what still needs your attention without extra clicks or confusion.
Why this matters:
- Saves time by reducing duplicate reviews.
- Keeps your dashboard clean and focused.
- Makes ticket tracking stress-free.
