The improved quick actions in ExpertConnect will significantly enhance your workflow and efficiency. These features are designed to streamline your tasks and improve your overall experience with ExpertConnect. image
Key Features:
  • View a Message
    : Quickly access and view messages directly from the web dashboard. This allows you to stay updated on communications without navigating away from your current screen.
  • Make a Call
    : Initiate calls without the need to click into the ticket.
  • Add a Watcher
    : Easily add watchers to a ticket. This ensures that everyone involved is up-to-date with the latest developments and can collaborate effectively.
  • Move a Ticket to the Top
    : Prioritize important tickets by moving them to the top of your list. This feature helps you manage your workload more efficiently by focusing on the most critical issues first.