With this update, ExpertConnect now supports
draft messages
. This gives you flexibility when communicating with customers or team members.What’s new?
- Save drafts on the web: Start writing a message, pause, and come back later to finish and send.
- View drafts on mobile: Access your saved drafts anytime from your mobile device for quick reference.
(Note: Drafts cannot be edited or sent from mobile—editing and sending remain web-only.)
Why this matters:
- Perfect for when you need to gather more details before sending.
- Keeps your work organized and prevents losing partially written messages